Cool Vacation FAQ

Below is a list of frequently asked questions about Cool Vacation.

About Cool Vacation Memberships

+How much does it cost?

You can join Cool vacation today for free. Aftre the first week your are charged $9.95 per month. Some of our memberships are for a full year some members pay each month. The goal is to fit your budget so you can save on your vacation.

+How does cool vacation get such great deals?

Cool Vacation works with travel wholesalers from around the world to find you deals. Most of these deals are meant for large groups, but at Cool Vacation we get access to the overflow. We serve every major city around the world. We guarantee that you will save money or you get your money back.

+Can my friends and family use my membership?

All Cool vacation memberships are for an individual. You can purchase airline tickets and activties for people travelling with you, but you must pick them up. There are gift memberships available.

+Can I upgrade my membership after purchase?

Yes, you may upgrade at any time. You pay the difference between what you paid up front for your current membership and the membership you wish to upgrade to now. Also you can downgrade your membership as well.

+What membership is best for me?

It depends on how much you travel or how much you spend when you travel.
General Guidellines :
Bronze – Meant for those people who travel once maybe twice a year.
Silver – Meant for those people who travel for business or pleasure 5 to 6 times a year.
Gold- Meant for those people who travel for business or pleasure 7 or more times a year.

About Cool Vacation Tokens

+What are cool vacation tokens

At the core of the cool vacation community are the cool vacation tokens. These tokens are used to make a discounted travel purchase along with cash. Look at is a token onto a ferry to your cool vacation. The main types of tokens are bronze, silver and gold. These are given out based on the membership level chosen when you join the cool vacation community.

+How do I use the tokens?

Each time you make a purchase in the Cool vacation Community you will need to use a token. The number of tokens needed to purchase a vacation will vary based on the deal itself and the level of membership you have chosen. Most often it will cost 1 token to make a single purchase

+Can I get more tokens?

. Sometimes we sell extra tokens. But not always.

+Do the tokens expire?

Tokens do expire so you have to use them or lose them

About Our Support

+What do I do if I want to talk to somebody?

No Problem. We have customer support open every day but Saturday. Just give us a call at 888-341-COOL. We will be happy to help you in anyway we can.

+How do I cancel my membership?

Just give us a call and we will cancel your membership. Or fill out the contact us form and let us know that you want to cancel. If it is not worth it to you then we dont want your money 🙂

+What if I find a better deal somehwere else?

If by chance we dont have the best deal we will handle the room booking for you and give you 3 months free on your Cool vacation membership.


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